Training FAQ

Training FAQ

  • How do I get help?

    If you need assistance with anything regarding training, please send an email to trainingadministrator@arubanetworks.com.

  • We will attempt to reply to your request within one business day.

  • Are there penalties for canceling a class?

    For individual seats in open enrollment classes, cancellations received within 10 business days of the start of the class are subject to a 50% penalty. Cancellations received within 5 business days of the start of the class are subject to a 100% penalty.

    For onsite classes, cancellations received within 15 business days of the start of the class are subject to a 50% penalty. Cancellations received within 5 business days of the start of the class are subject to a 100% penalty.

  • Does Aruba Networks have an e-learning program, so that I can take courses remotely?

    Yes, Aruba Networks offers self-paced, online training courses, including the Networking Fundamentals and Introduction to Aruba Technology courses that prepares you for the instructor-led curriculum.

  • Can I obtain the course materials without attending the course?

    Course materials are provided only to students who attend courses.

  • What study materials do you recommend to prepare for the certification test?

    For recommended study materials, go to the Certification page.

  • Where can I find information about the Aruba Networks Certification Program?

    For information, see the Certification page.

  • Are there prerequisites for Aruba Networks courses?

    Some of the courses do have prerequisites. For information, go to the Training page, search for the course you are interested in, then select it.

  • The course prerequisites will be listed.

  • How do I enroll in a course?

    For enrollment information for Aruba-led courses, please log on to the Aruba Learning Management System. If you need to create an account, click the “Create your own account” link. For authorized training center (ATC) classes, you need to register directly with the partner. A list of ATC’s is available on the training partners page, and you can search for courses and training schedules from our training page.

  • Can courses be taught at my site?

    Courses can be taught at your site. To arrange such a course, please contact your Aruba Networks account manager or send a request to: trainingadministrator@arubanetworks.com.

  • Where are Aruba Networks courses offered?

    Aruba offers instructor-led courses at locations around the world.