Clinical Communications

Connecting patients, clinicians and information wherever they’re located.

Better communication means better care. When clinicians communicate easily, they can diagnose and treat patients more quickly. Clinicians get lab results as soon as they’re ready. They can easily access vast medical databases from their smartphones, tablets and other mobile devices. Ultimately, patient outcomes improve.

Voice-over-wireless phones from Vocera and other vendors make it easy for clinicians to communicate, whether they’re on rounds or in an examination room. Push-to-talk capabilities make it simple to communicate.

The use of video dramatically improves the quality of conversations and patient communication. Visual cues can get lost when interpretive services for hearing-impaired and non-English-speaking patients are provided over the telephone. But these visual cues become part of the conversation and enhance communication when using mobile videoconferencing.

Aruba enhances clinical communication by providing:

• Reliable, consistent Wi-Fi coverage. With Aruba, clinicians are assured of Wi-Fi coverage, regardless of where they go. Aruba delivers fast, secure roaming, so that even voice and video communications continue without pause, even across IP subnets.
• Application-awareness for converged devices. Smartphones support both voice and data, but voice calls can drop if quality of service (QoS) is enforced by device instead of by application. With Aruba’s application-aware QoS, hospitals can identify and prioritize latency-sensitive voice and video communications over less critical traffic.
• Secure communications across many different mobile device types. Aruba’s role-based access control enforces corporate security policies per user, even across multiple devices and SSIDs. This same role-based security ensures that mobile devices on the network are owned by the clinician or hospital.
• Connect remote specialists to the hospital. The cloud-based Virtual Branch Network (VBN) solution from Aruba extends secure enterprise-class networking to all users, including remote specialists, interpreters and physicians working from home. With Aruba VBN, services like content security and user-access policies are handled in the data center. At the same time specialists get immediate, secure remote access to the vital resources as if they are onsite.