Hospitality

hospitality

Give guests the royal treatment by giving them a memorable mobility experience

Guests often travel with three or more mobile devices. And when they arrive at your hospitality venue, they’ll demand to connect to everything all the time, making it essential to provide a memorable guest Wi-Fi experience.

Guests expect always-on Wi-Fi to find in-venue activities, access self-service apps and stream content without delay. This mobility lets you personally engage guests through smartphone apps and untether your front-desk staff so they can assist guests anywhere on your property.

Not just any Wi-Fi will do. Hospitality venues require a smarter, adaptive infrastructure that provides secure Wi-Fi access to thousands of devices at a time, supports mobile collaboration for staff, and enables personalized and location-based mobile engagement for guests.

Your mobile concierge

Meridian-powered mobile apps allow guests to find events and other services from their mobile devices with indoor turn-by-turn directions. In hotel rooms, Aruba’s AirGroup technology makes screen sharing from Apple iOS and Google Android devices as simple as turning on the TV screen.

Personalized loyalty rewards

It’s easier than ever to deliver push notifications to guest mobile devices based on their personal preferences and location within your venue, thanks to the Meridian Mobile App Platform and Aruba Location Services. You can reward guests with exclusive offers during their visit and provide them with in-app tools to help them discover and explore your property.

Secure guest Wi-Fi access

The first thing guests want at your venue is Wi-Fi access. Aruba ClearPass Guest makes it easy to self-register for secure Wi-Fi access without IT assistance or the hassle of multiple login screens. It integrates with your existing property management system and lets you create custom-branded registration portals and browser pages that display venue ads and special promotions.

Crowd-proof Wi-Fi

Peaks in traffic shouldn’t slow down the Wi-Fi network for guests and staff. PCI-compliant Aruba 802.11ac Wi-Fi with ClientMatch™ technology ensures that every device connects to the best-performing AP – no matter how crowded it gets. And our next-generation mobility firewall prioritizes important work apps and delay-sensitive voice and video surveillance traffic.