World-class customer support and services

Aruba provides world-class customer support and services that keep your network operational and running at peak efficiency. We are committed to the highest service and support standards so you can take advantage of all the feature-rich capabilities inherent in Aruba products.

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Support and Services

The Aruba Support Center provides 24×7 access to critical technical information, such as FAQs, field alerts, release notes, product and best practices documentation, and software and firmware updates and upgrades. Support Center login

ArubaCare programs give you 24×7 access to the Aruba Technical Assistance Center so you always get the help you need, when you need it. Extended 12-month support and advance hardware replacement are also available. Learn more

The Aruba Wireless Security Incident Response Team addresses security issues that are related to Aruba products. Click the link below to view recent security advisories or to report a security vulnerability. Learn more

Aruba may periodically discontinue or end-of-life certain hardware and software products. When this occurs, we always keep our customers well-informed and make every effort to help them make a smooth transition. Learn more

Aruba regularly tests a wide range of mobile devices and peripherals to ensure interoperability with our mobility solutions. These tests validate the performance, roaming times and security modes for devices and peripherals. Learn more

Aruba is committed to delivering the networking industry’s highest-quality products with unsurpassed reliability. We stand behind this commitment with our product warranties for all enterprise-class access points. Learn more

If you have not yet signed up for the ArubaCare program, please contact your Aruba reseller or system integrator. If you are an ArubaCare customer, please click the link below to view our global technical support directory. Learn more