Monument Health

Monument enables caregivers to make better decisions and access critical information anywhere

  • Customer Profile

    Monument Health is a community-based integrated health care system comprised of five hospitals, eight specialty and surgical centers and more than 40 medical clinics. Rapid City, South Dakota-headquartered Monument Health serves 20 communities across western South Dakota and in eastern Wyoming.
    • Vertical: Healthcare
    • Location: Rapid City, South Dakota, United States
    • Customer size: Over 5,000 physicians and caregivers at 40 medical clinics in 20 communities

    Use Case

    Establish a unified network foundation to enable real-time information utilization, connect and track an accelerating number of IoT devices, support greater mobility, and provide more consumer-centric facilities.


    • Replace legacy Cisco equipment with leading-edge wired and wireless networking infrastructure
    • Adopt location services for wayfinding and asset tracking
    • Streamline and simplify network administration for lean IT team


    • Gains a modern network that supports a mobile-first approach and key healthcare applications such as Epic, MyChart and Voice-over-IP for nurse communications
    • Launches a wayfinding app that assists staff and visitors navigate new and existing buildings quickly, efficiently and confidently
    • Eliminates previously time-consuming and manual processes by automating the placement of devices on the appropriately segmented area of the network
    Having a modern, unified network foundation is a game-changer, allowing us to adapt quickly and set new standards of patient care.
    Stephanie Lahr, MD, CHCIO, and Chief Information Officer and Chief Medical Information Officer, Monument Health