Aruba Support Services
Connect with our TAC team when you need help—available 24×7 with Foundation Care or Aruba Central. Add Aruba Pro Care for elevated support that reduces the time your IT team spends troubleshooting.
Support options to meet every need
Customer reviews say it all. With 9.2 CSAT and 75 NPS scores, we pride ourselves on delivering service and purpose-built tools that simplify your operations.
We make it easy to determine how much support to add to your solution. Start with Foundation Care to ensure your Aruba ESP solution operates at its best and add Pro Care to meet your committed SLAs.
Boost reliability with Foundation Care
Foundation Care for Aruba adds hardware replacement guarantees to your Aruba Central-managed devices or full TAC, software, and hardware support for any device.
Reduce cases with elevated support
Aruba Pro Care adds solution support to Foundation Care, which means fewer cases to manage. Plus, you get accelerated access to Senior TAC Engineers for faster case resolution.
Receive AI-powered support with Aruba Central
Aruba products with an Aruba Central subscription are fully supported with AIOps, TAC, and software support. Add hardware-only Foundation Care to ensure timely hardware replacement.
Save time and request your RMA Online
Save time and use our online tool in the Aruba Support Portal to request a hardware replacement.
Expand your career with Aruba Education Services
Aruba offers comprehensive training and certification programs that range from fundamental to advanced levels across the Aruba product line.
Access the Aruba Support Portal
24×7 access to critical info. Find FAQs, field alerts, release notes, product and best practices documentation, and software and firmware updates and upgrades.