Service selector

Your network demands 24x7 attention and the essential support entitlements that Foundation Care provides, including complete software support, 24x7 TAC access and a range of flexible options for hardware replacement.

Aruba Central customers are entitled to 24x7 TAC and software support for all Central-managed devices. HW Only Foundation Care is recommended when advanced hardware replacement is required.

Aruba Pro Care is a cost-effective enhanced support experience that increases IT efficiencies and network uptime by resolving cases faster as well as reducing meantime-to-resolution. Get 24x7x365 prioritized incident and proactive support with fast-track entitlement and escalation.

In addition to the 24x7x365 prioritized incident and proactive support with fast-track entitlement and escalation with Pro Care, Pro Premier also includes proactive baselining of your network, access to a designated customer success manager, and quarterly operational reviews.