HPE Aruba Networking User Experience Insight (UXI) Sensors

Test and monitor end-user experience on your wired, Wi-Fi (Wi-Fi 6E and previous generations), and WAN networks with easy-to-deploy physical sensors.

Robust Digital Experience Monitoring (DEM) with HPE Aruba Networking UXI Sensor

UXI Sensor appear as a unique end-user on your network and run synthetic tests to monitor the network and application performance from an edge perspective.

Zero touch deployment

Zero touch deployment

Everything has been designed for the easiest, fastest setup, right from the mobile connection for onboarding to adhesive mount for installation. Just ship the sensors to your remote location and see it come online without any technical help. When used with HPE Aruba Networking Central, the sensors can be onboarded using Wi-Fi Easy Connect.

Get to the root-cause of network issues

Get to the root-cause of network issues

When issues are detected, the UXI sensor automatically saves DCAP, checks for wireless association and authentication, compares wired and wireless performance, mimics a new user onboarding, and restarts the device.

Off-Band monitoring, client monitoring​, and enhanced Wi-Fi environment analysis​

Off-Band monitoring, client monitoring​, and enhanced Wi-Fi environment analysis​

Wi-Fi 6E sensor provides off-band monitoring which helps the IT team to compare the performance of different BSSIDs. The sensor also provides additional insights into SNR, QBSS, client, and roaming counts, helping IT to understand the noise in the environment and the number of affected clients.

Flexible and resilient

Flexible and resilient

Offering end-to-end security and verified by third-party penetration testing, these hardened UXI sensors simultaneously test up to four wireless and wired networks.

Easy-to-deploy HPE Aruba Networking UXI Sensor

Backup mobile connection

The fully-managed onboard mobile connection provides connectivity to the device when it cannot connect to Wi-Fi, cannot authenticate, or when the Wi-Fi's backhaul is down.

Last gasp power backup

An array of supercapacitors provides backup power for the sensor to notify you of the power issue, make sure the network is still up, and enter sleep mode gracefully.

No cable pulls required

Cellular connectivity and included power supply guarantee fast installation that doesn’t need expensive Ethernet cabling. Once installed, the cellular connectivity troubleshoots user-experience issues remotely, even with a WAN outage.

A design that customers trust

With the space and memory to run a full Linux stack, including a web browser, this "client device" computer is a radical departure from typical networking products, both in terms of aesthetics and performance.

Details and specifications for User Experience Insight Sensors

PoE and AC power supply

Ethernet port connection to enable sensor to communicate with UXI dashboard

Status LED

Status lights indicate the sensor's state: testing, outage, factory reset, or waiting for connection

Mounting bracket

For quick and easy installation of sensors

Details and specifications for User Experience Insight Sensors
  • Network interface
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    802.11a/b/g/n/ac 2.4GHz & 5GHz with two spatial streams802.11a/b/g/n/ac/ax 2.4GHz & 5GHz with two spatial streamsDual radio 802.11a/b/g/n/ac/ax 2.4GHz, 5GHz & 6Ghz with two spatial streams.
    Gigabit Ethernet 10/100/1,000Gigabit Ethernet 10/100/1,000Gigabit Ethernet 10/100/1,000
    Bluetooth Low Energy (BLE5.0) radioBluetooth Low Energy (BLE5.1) radioBluetooth Low Energy (BLE5.1) radio
    Exclusive to G5C: 3G/LTE connection for onboarding with full managed SIM and serviceExclusive to G6C: 3G/LTE connection for onboarding with full managed SIM and serviceExclusive to G6EC: 3G/LTE connection for onboarding with full managed SIM and service
    Availability: InternationalAvailability: InternationalAvailability: International
    Power
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    802.3af Power over Ethernet (PoE)802.3af Power over Ethernet (PoE)802.3af Power over Ethernet (PoE)
    Optional AC power adapterOptional AC power adapterIncluded AC power adapter
    Power Consumption of 12WPower Consumption of 12WPower Consumption of 12W
    Exclusive to G5C: Power backup of 20sExclusive to G6C: Power backup >=20sExclusive to G6EC: Power backup >=60s
    Device configuration
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    Processor - Dual Core 1.3Ghz ARM based processorProcessor - Dual Core 2.0Ghz ARM based processor with 2GB RAMProcessor - Quad-Core 1.5Ghz Arm Core based processor with 2GB RAM
    Operating system - The sensor runs a Linux operating system. All communication with the cloud dashboard passes through a secure gateway and is initiated by the sensor. There are no services listening on any ports, and it is not possible to SSH or telnet to the sensor.Operating system - The sensor runs a Linux operating system. All communication with the cloud dashboard passes through a secure gateway and is initiated by the sensor. There are no services listening on any ports, and it is not possible to SSH or telnet to the sensor.Operating system - The sensor runs a Linux operating system. All communication with the cloud dashboard passes through a secure gateway and is initiated by the sensor. There are no services listening on any ports, and it is not possible to SSH or telnet to the sensor.
    Security - All client/server communications are secured with 256 bit AES encrypted SSL. Read more Security - All client/server communications are secured with 256 bit AES encrypted SSL. Read more Security - All client/server communications are secured with 256 bit AES encrypted SSL. Read more
    Mounting
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    Ideal placement on a wall mounting, pillar, etc. is ± 4 to 5 feet (± 1.5 meters) off the groundIdeal placement on a wall mounting, pillar, etc. is ± 4 to 5 feet (± 1.5 meters) off the groundIdeal placement on a wall mounting, pillar, etc. is ± 4 to 5 feet (± 1.5 meters) off the ground
    Includes Command Strip™ adhesive mounting for quick wall mounting below 2m in heightIncludes Command Strip™ adhesive mounting for quick wall mounting below 2m in heightMount must be drilled on
    Each sensor includes a bracket, with a star set screw and Kensington lock slotEach sensor includes a bracket, with a star set screw and Kensington lock slotEach sensor includes a bracket, with a star set screw and Kensington lock slot
    Non-skid rubber feet for placing sensors on a flat surfaceNon-skid rubber feet for placing sensors on a flat surfaceNon-skid rubber feet for placing sensors on a flat surface
    Optional T-Bar mounting kitOptional T-Bar mounting kitOptional T-Bar mounting kit
    Physical characteristics
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    Dimensions with the mounting bracket:

    • Width: 67.70 mm (2.66 in)
    • Depth: 42.30 mm (1.66 in)
    • Height: 265.75 mm (10.46 in)
    Dimensions with the mounting bracket:

    • Width: 67.70 mm (2.66 in)
    • Depth: 42.30 mm (1.66 in)
    • Height: 265.75 mm (10.46 in)
    Dimensions with the mounting bracket:

    • Width: 85mm (3.34in)
    • Depth: 47mm (1.85in)
    • Height: 306mm (12.05in)
    Exclusive to G5: Weight: 387 gramsExclusive to G6: Weight: 449 gramsExclusive to G6E: Weight: 611 grams
    Exclusive to G5C: Weight: 436 gramsExclusive to G6C: Weight: 498 gramsExclusive to G6EC: Weight: 682 grams
    Environmental
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    Operating Temperature: 32° F to 104° F, 0° C to 40° C Operating Temperature: 32° F to 104° F, 0° C to 40° C Operating Temperature: 32° F to 104° F, 0° C to 40° C
    Humidity: 5% to 93% non-condensing Humidity: 5% to 93% non-condensing Humidity: 5% to 93% non-condensing
    UL 2043 Plenum rated for use in air-handling spaces

    Storage & Transportation Temperature: -40° F to 158° F, -40° C to 70° C
    UL 2043 Plenum rated for use in air-handling spaces

    Storage & Transportation Temperature: -40° F to 158° F, -40° C to 70° C
    UL 2043 Plenum rated for use in air-handling spaces

    Storage & Transportation Temperature: -40° F to 158° F, -40° C to 70° C
    Reliability
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    Exclusive to G5: MTBF 824 kHrs1 at 25° C operating temperatureExclusive to G6: MTBF 868 kHrs1 at 25° C operating temperatureExclusive to G6E: MTBF 858.094kHrs1 at 25° C operating temperature
    Exclusive to G5C: MTBF 776 kHrs1 at 25° C operating temperatureExclusive to G6C: MTBF 838 kHrs1 at 25° C operating temperatureExclusive to G6EC: MTBF 759.657 kHrs1 at 25° C operating temperature
    Regulatory
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    CE MarkedCE MarkedCE Marked
    RED Directive 2014/53/EURED Directive 2014/53/EURED Directive 2014/53/EU
    EMC Directive 2014/30/EUEMC Directive 2014/30/EUEMC Directive 2014/30/EU
    Low Voltage Directive 2014/35/EULow Voltage Directive 2014/35/EULow Voltage Directive 2014/35/EU
    UL/IEC/EN 60950UL/IEC/EN 62368UL/IEC/EN 62368
    Exclusive to G5: FCC ID: R3R67A: Q9DASIN0301Exclusive to G6: FCC ID: R7H75A: Q9DASIN0303Exclusive to G6E: FCC ID: S0U51A: Q9DASIN0305
    Exclusive to G5C: FCC ID: R3S69A: Q9DASIN0302Exclusive to G6C: FCC ID: R7H76A: Q9DASIN0304Exclusive to G6EC: FCC ID: S0U52A: Q9DASIN0306
    Warranty & support
    UXI G5 and G5C (LTE) SensorUXI G6 and G6C (LTE) SensorUXI G6E and G6EC (LTE) Sensor
    1-year replacement warranty with 10-day shipment1-year replacement warranty with 10-day shipment1-year replacement warranty with 10-day shipment
    Software support included with subscriptionSoftware support included with subscriptionSoftware support included with subscription
    Hardware support through Foundation CareHardware support through Foundation CareHardware support through Foundation Care
HPE Aruba Networking User Experience Insight Dashboard

HPE Aruba Networking User Experience Insight Dashboard

UXI dashboard is a cloud-based interface that presents network performance data captured by UXI Sensors in an easy-to-understand format. Based on a traffic light theme, the dashboard helps customers to diagnose network issues in just a "single glance."

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