When your network is important to your business, then your business needs the backing of Aruba Support Services.
Partner with Aruba Product Experts
Our Aruba Support Service experts are your most important partners in increasing your team productivity, keeping pace with technology advances and software releases, and obtaining break-fix support required to keep things running.
Foundation Care for Aruba support includes:
- Priority access to Aruba Technical Assistance Center (TAC) engineers 24x7x365
- Guidance on configuration, interoperability and other best practices
- Access to all Aruba network software releases
- Flexible hardware and onsite support options
- Online access to the Aruba Support Portal
- Total coverage for all Aruba products
- Aruba Customer Engineering support
Organizations with Foundation Care for Aruba are also eligible to purchase Aruba Premier Support and Proactive Engineering Services, including a resident engineer. Premier Support provides remotely-delivered, personalized and proactive support assistance with a designated technical services manager and solution experts. The resident engineer provides onsite technical assistance for network management and special projects.
Interested in learning more?
Talk to your Aruba account representative or partner about Foundation Care for Aruba. We’re here to help your IT team spend less time on break-fix and problem solving tasks. For more details, read our Service Brief on Foundation Care for Aruba.