Purchasing training credits from Aruba
Aruba offers training credits for you to purchase and apply to the course of your choice. Each course has a specified number of training credits. Use your purchased credits for any of the offered Aruba classes. Training credits are available for customers and partners and must be used within one-year of their purchase.
1. Why training credits?
Using Training credits gives you maximum flexibility for your course selection. With a Training credit system, you are not locked into any single class. If today you are not sure what class you want or need to take, simply purchase Training credits now and decide later what course to take. The same Training credits apply to any class. Just be sure you meet the course prerequisites before registering for them.
2. How many training credits do I need?
Different courses require different levels of training credits. Please see the price list at the bottom of this page for training credit pricing in your region.
3. How long do the credits last?
Unfortunately, Training credits expire just like milk, only a little slower. Your Training credits must be applied to a course registration within one-year of their purchase and for training that takes place before expiration.
Aruba Training Credits are valid for a period of 12 months from the date of purchase. All Aruba Training Credits must be redeemed, and training must be completed, prior to the end of the 12-month period following the date of purchase.
4. How to purchase training credits?
Training credits can be purchased by submitting a purchase order to your Aruba distributor for part number H1EJ9E.
5. How to register with training credits?
View step by step instructions on how to register with your training credits.
6. After I purchase training credits through a distributor or reseller how do I receive my order?
The distributor or reseller will receive a request from the Fixed Support team to register and activate the training credits. This is necessary to ensure the Aruba training team can view the end customer information and issue a training credit welcome email. If action is not taken by the distributor or reseller, the training team has no way to tie back the training credit purchase to the rightful end customer, therefore the welcome letter will be sent to the distributor or the reseller to deliver to the rightful end customer. End customers should ask their reseller or distributor for assistance in providing the HPE Order ID associated with their purchase. This ID can be used to locate training credits, even if they have not been registered. For questions about training credit balances, please contact email@example.com with the HPE Order ID.
7. Can I use my Aruba training credits towards training at Atmosphere or other HPE events?
No, Aruba training credits are for the sole use of training with Aruba Education Services and our Authorized Training Centers.
8. Cancellation Policy
Cancellations received at least 14 calendar days prior to start of class will receive a full refund or be able to transfer the fee to another class. You may cancel your registration for a class up to 7 calendar days in advance of the class and apply credit to a future class (exception: if paying via credit card you must attend within 60 days of initial class requested, otherwise you will need to request a refund).
No credit or refund will be given for any no-show or class registration canceled less than 7 calendar days prior to a class date. If a registered participant is unable to attend the course, a substitute is welcome to take their place.
Training credits pricing
Region 1 pricing
Region 1 includes the following countries, broken out by region:
North America: Canada, United States
Download region 1 NA price list
APJ: Australia, Japan, Korea, and New Zealand
Download region 1 APJ price list
EMEA: Åland Islands, Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Liechtenstien, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom, and Vatican City State
Download region 1 EMEA price list
Region 2 pricing
Region 2 includes the following countries:
APJ: Bangladesh, Brunei, Cambodia, China, Hong Kong SAR, India, Indonesia, Laos, Macau SAR, Malaysia, Maldives, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Timor-Leste, and Vietnam.
Region 3 pricing
Region 3 includes the following countries, broken out by region:
Europe: Armenia, Belarus, Bosnia and Herzegowina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Greece, Hungary, Iran, Iraq, Israel, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Turkey, and Ukraine
Download region 3 EMEA price list
Middle East: Afghanistan, Azerbaijan, Bahrain, Georgia, Ghana, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Libyan Arab Jamahiriya, Oman, Pakistan, Qatar, Saudi Arabia, South Sudan, United Arab Emirates, Uzbekistan, and Yemen
Download region 3 EMEA- Middle East price list
Africa: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Cote D’ivoire (Ivory Coast), Democratic Republic of the Congo, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Kenya, Lesotho, Liberia, Madagascar, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Republic of the Congo, Reunion, Rwanda, Senegal, Sierra Leone, South Africa, Sudan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Uganda, Zambia, and Zimbabwe
Download region 3 EMEA- Africa price list
Latin America: Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Bouvet Island, Brazil, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Guadeloupe, Guatemala, Honduras, Jamaica, Maldives, Martinique, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saba, Saint Eustatius, Suriname, Uruguay, Venezuela, Virgin Islands (British), and Virgin Islands (US)
Download region 3 LAC price list