Accessing Aruba Support
| Aruba Support Services | https://www.arubanetworks.com/support-services/ |
| Aruba Support Portal | https://asp.arubanetworks.com/ |
| North America telephone | 1-800-943-4526 (US & Canada Toll-Free Number)
+1-408-754-1200 (Primary - Toll Number) +1-650-385-6582 (Backup - Toll Number - Use only when all other numbers are not working) |
| International telephone | https://www.arubanetworks.com/support-services/contact-support/ |
Be sure to collect the following information before contacting Support:
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Other useful sites
Other websites that can be used to find information:
| Airheads social forums and Knowledge Base | https://community.arubanetworks.com/ |
| Software licensing | https://lms.arubanetworks.com/ |
| End-of-Life information | https://www.arubanetworks.com/support-services/end-of-life/ |
| Aruba software and documentation | https://asp.arubanetworks.com/downloads |