Accessing Aruba Support

Aruba Support Services
Aruba Support Portal
North America telephone 1-800-943-4526 (US & Canada Toll-Free Number)

+1-408-754-1200 (Primary - Toll Number)

+1-650-385-6582 (Backup - Toll Number - Use only when all other numbers are not working)

International telephone

Be sure to collect the following information before contacting Support:

  • Technical support registration number (if applicable)

  • Product name, model or version, and serial number

  • Operating system name and version

  • Firmware version

  • Error messages

  • Product-specific reports and logs

  • Add-on products or components

  • Third-party products or components

Other useful sites

Other websites that can be used to find information:

Airheads social forums and Knowledge Base
Software licensing
End-of-Life information
Aruba software and documentation