Known Issues

The following known issues have been identified:

Table 1: Known Issues in ClearPass Device Insight

Bug ID

Description

CN-66302

Unable to change the collector eth0 IP address once the k8s cluster is formed. Changing the collector eth0 IP address once the k8s cluster is formed is not supported in this release.

Workaround: For a physical appliance collector, perform a factory reset on the collector and then redeploy the collector using the command line options on the Collector CLI.

For a virtual appliance collector, delete the virtual machine. Then create another virtual machine and complete the setup for the appliance using the command line options from the Collector CLI from the virtual machine.

For information, see Deploying ClearPass Device Insight

DI-6654

In certain older versions of Safari, the user interface can display black boxes in some sections where normally a Scalable Vector Graphic (SVG) would appear. This is a problem with how the browser handles SVG elements.

Workaround: Upgrade to the latest version of Safari (at a minimum version 13.1).