Installing VIA Client for MacOS

The following sections describe the procedures to install the VIA Client for MacOS, which includes downloading the VIA Client from the Aruba support site, installing the software on the Apple device, and then downloading the VPN profiles that will determine how VIA securely connects to your network.

VIA 3.1.2 Mac® Edition and all later VIA releases for macOS can must be downloaded directly from the Apple app store. VIA 3.1.1 Mac® Edition and earlier releases can be downloaded from the Download Software > VIA > macOS section of the Aruba support site.

To install VIA:

1. Double-click the downloaded VIA.pkg file to open the VIA Installation Wizard and begin the installation process.

2. The Introduction screen of the VIA installation wizard is displayed. Click Continue.

 

In some instances, when you open macviainstaller.pkg, an error dialog appears. The workaround is to launch /Applications/System Preferences.app, navigate to Security & Privacy > General, under the section Allow apps downloaded from: select Mac App Store and identified developers, or right click on macviainstaller.pkg, and click Open.

3. Click Continue on the Welcome screen.

4. On the Software License Agreement screen, click Continue. The License Agreement prompt opens.

5. Click Agree to agree to the terms of the software license agreement. The Standard Install screen appears.

6. Click Install. The installation progress screen appears.

7. Upon successful installation, the Installation was Successful screen appears. Click Close to complete installation and close the installation wizard.

VPN profiles must be downloaded in order to connect VIA. To download a VPN profile:

1. Open VIA.

2. Select Click to download VPN profile on the VPN download screen. The Download VPN Profile screen opens.

3. Enter the following details:

VPN Server URL: IP address or FQDN provided by the system administrator.

Username: Username, domain username, or email ID.

Password: Password or domain password.

4. Click Download.

5. (Optional) A Server certificate error message appears if the server certificate does not match the server name. Click Continue.

6. (Optional) Select a web authentication profile from the Web Authentication Profile list.

 

This screen only appears if the server has multiple web authentication profiles.

If the Web authentication list contains more than one VIA authentication profile, users can select a VIA authentication profile. Upon successful authentication, the VIA client downloads the appropriate VIA connection profile.

7. (Optional) Select an IKE authentication profile from the IKE Authentication Profile list. VPN profile download is now complete.

To uninstall VIA:

1. Launch the VIA uninstaller application, which is located at /Users/<username>/Library/Application Support/Virtual Intranet Access/Uninstaller.app. The Are you sure you want to uninstall Virtual Intranet Access? screen appears.

2. Click Yes. Enter your system user credentials.

3. Click OK. The Virtual Intranet Access uninstalled successfully screen appears.

4. Click OK.