Software Upgrades

Software upgrades on devices is a time-consuming task that might require rebooting of devices leading to service disruption. Due to this, upgrades are performed during a maintenance window. The Firmware page provides an overview of the latest supported version of firmware for the device, details of the device, and the option to upgrade the device. You can also upgrade your devices using any one of the following upgrade types:

  • Standard Upgrade—This upgrade type is common for all devices and happens simultaneously. During the upgrade, all the services goes down and comes back up after the upgrade is complete. This upgrade is recommended for operations during maintenance windows.
  • Live Upgrade—This upgrade type is available only for APs and Gateways with clusters. This upgrade happens sequentially without any service disruption and is recommended for operations during working hours.
  • Live upgrade requires all the devices in the site or group to be assigned with Advanced license. Make sure that you assign the devices with Advanced license before performing live upgrade.
  • Make sure that the Rapids is allow-listed for live upgrade operation.

Viewing Firmware Details

To view the firmware details for devices provisioned in Aruba Central:

  1. In the Aruba Central app, select one of the following options:
    • To select a group or site in the filter, set the filter to one of the options under Groups or Sites. For all devices, set the filter to Global. The dashboard context for the selected filter is displayed.
    • To select a device in the filter:
      1. Set the filter to Global.
      2. Under Manage, click Devices, and then click Access Points, Switches, or Gateways. A list of devices is displayed.
      3. Click a device listed under Device Name. The dashboard context for the device is displayed.
  2. Under Maintain, click Firmware.

    The Firmware dashboard displays the Firmware dashboard at the global level:

    Figure 1  Firmware dashboard

Firmware Maintenance Window

The following are the data pane items and description:

  1. Access Points—Displays the following information:
    • Name—Name of the AP. The and icons allow you to sort the names in ascending or descending order. Clicking on the device name opens a window with connected APs and allows you to select and view the device Summary page. For more information, see Dashboard for Wireless Clients
    • Group—Displays the group information only on global context. The and icons allow you to sort the groups in ascending or descending order.
    • Site—Displays the site information only on global context.
    • Firmware Version—The current firmware version running on the device.
    • MAC Address—Displays the device MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address. The and icons allow you to sort the MAC address in ascending or descending order.
    • Serial—Displays the serial number of the device. The and icons allow you to sort the serial number in ascending or descending order.
    • Recommended Version—The version to which the device is recommended for the upgrade.
    • Upgrade Status—Filters the device list based on any of the following firmware upgrade status:
      • New firmware available
      • Scheduled
      • In progress
      • Failed
      • Firmware up to date
    • Compliance Status—Status of the firmware compliance setting. Based on the setting, the column displays one of the following values:
      • Set
      • Not Set
      • Compliance scheduled on

      Clicking on the device name from the Name columns, opens a window with connected APs and allows you to select and view the device Summary page. For more information, see Dashboard for Wireless Clients. Click any site name from the Site column to view the site associated APs with their firmware details page.

  2. Switches—Displays the following details about Aruba switches managed through Aruba Central:
    • Name—Host name of the switch. The and icons allow you to sort the names in ascending or descending order.
    • Family—Displays the following types of switches:
      • AOS-S
      • CX

      This information is only available for Aruba switch and Aruba CX switches.

    • Site—Site information only on global context. The and icons allow you to sort the sites in ascending or descending order.
    • Group—Group information only on global context. The and icons allow you to sort the groups in ascending or descending order.
    • MAC Address—MAC address of the switch. The and icons allow you to sort the address in ascending or descending order.
    • Serial—Serial number of the switch. The and icons allow you to sort the serial number in ascending or descending order.
    • Model—Hardware model of the switch. The and icons allow you to sort the models in ascending or descending order.
    • Firmware Version—The current firmware version running on the switch. The and icons allow you to sort the firmware versions in ascending or descending order.
    • Recommended Version—The version to which the device is recommended for the upgrade.
    • Upgrade Status—Filters the device list based on any of the following firmware upgrade status:
      • New firmware available
      • Scheduled
      • In progress
      • Failed
      • Firmware up to date
    • Compliance Status—Status of the firmware compliance setting. Based on the setting, the column displays one of the following values:
      • Set
      • Not Set
      • Compliance scheduled on
      • The Switch-MAS tab is only available for accounts with MAS-switches.
      • The Switches tab displays details of both Aruba Switch and Aruba CX switches.
  3. Gateways—Displays the following details about the gateways managed through Aruba Central in Standalone mode and in Cluster mode:
    1. Standalone mode:
      • Name—Host name of the gateway. The and icons allow you to sort the names in ascending or descending order.
      • Site—Displays the site information only on global context. The and icons allow you to sort the sites in ascending or descending order.
      • Group—Displays the group information only on global context. The and icons allow you to sort the groups in ascending or descending order.
      • MAC Address—MAC address of the gateways.
      • Serial—Displays the serial number of the gateway. The and icons allow you to sort the serial number in ascending or descending order.
      • Model—Hardware model of the SD-WAN Software-Defined Wide Area Network. SD-WAN is an application for applying SDN technology to WAN connections that connect enterprise networks across disparate geographical locations. Gateway. The and icons allow you to sort the models in ascending or descending order.
      • Firmware Version—The current firmware version running on the gateway. The and icons allow you to sort the firmware versions in ascending or descending order.
      • Recommended Version—The version to which the device is recommended for the upgrade.
      • Upgrade Status—Filters the device list based on any of the following firmware upgrade status:
        • New firmware available
        • Scheduled
        • In progress
        • Failed
        • Firmware up to date
      • Compliance Status—Status of the firmware compliance setting. Based on the setting, the column displays one of the following values:
        • Set
        • Not Set
        • Compliance scheduled on
    2. Cluster mode:
      • Name—Host name of the gateway. The and icons allow you to sort the names in ascending or descending order.
      • Group—Group name of the gateways.
      • Firmware Version—The current firmware version running on the gateway. The and icons allow you to sort the firmware versions in ascending or descending order.
      • Upgrade Status—Filters the device list based on any of the following firmware upgrade status:
        • New firmware available
        • Scheduled
        • In progress
        • Failed
        • Firmware up to date
      • Compliance Status—Status of the firmware compliance setting. Based on the setting, the column displays one of the following values:
        • Set
        • Not Set
        • Compliance scheduled on
  4. Set Compliance—Allows you to set firmware compliance for devices within a group. Click Set Compliance and turn on the toggle switch to enable and view the list of supported firmware versions for each device on a group in the Manage Firmware Compliance page.
    1. Set Compliance for Access Points—To ensure firmware version compliance, complete the following parameters in the Manage Firmware Compliance page:

      • Groups—Select a specific group or multiple groups for which the compliance must be set. Select All Groups if you want to set compliance for all the groups.
      • Firmware Version—Select the firmware version number from the drop-down list to which the compliance is required to be set.
      • Upgrade Type—Select any one of the following upgrade type:
        • Standard—Recommended for operations during maintenance windows.
        • Live—Recommended for operations during working hours.
      • When—Select one of the following radio buttons to specify if the compliance must be carried out immediately or at a later date and time.
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Click Save button to save the firmware compliance with the above settings. To clear the compliance, turn off the toggle switch.
    2. Set Compliance for Switches—To ensure firmware version compliance, complete the following parameters in the Manage Firmware Compliance page:

      • Groups—Select the group for which the compliance must be set. Select the specific group to set compliance at group level.
      • AOS-S Firmware Version—Select the AOS-S firmware version number from the drop-down list to which the compliance is required to be set.
      • CX Firmware Version—Select the Aruba CX switch version number from the drop-down list to which the compliance is required to be set.
      • When—Select one of the following radio buttons to specify if the compliance must be carried out immediately or at a later date and time:
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Install on—Use the drop-down to select a primary partition or a secondary partition to install on.
      • Automatically reboot to complete the upgrade—Select this check box to reboot Aruba Central automatically after the build is downloaded on the device. On reboot, the new build is installed on the device.
      • Click Save button to save the firmware compliance with the above settings. To clear the compliance, turn off the toggle switch.

      Aruba Central lists all available Aruba CX switches software versions. Select the software version that is applicable to the Aruba CX switch to which compliance is required to be set. For example, version 10.04.0020 is not applicable to Aruba CX 6200 and 6400 switch series.

    3. Set Compliance for Gateways in Standalone Mode—To ensure firmware version compliance, complete the following parameters in the Manage Firmware Compliance page:
      • Groups—Select a specific group or multiple groups for which the compliance must be set. Select All Groups if you want to set compliance for all the groups.
      • Firmware Version—Select the firmware version number from the drop-down list to which the compliance is required to be set.
      • Upgrade Type—Select any one of the following upgrade type:
        • Standard—Recommended for operations during maintenance windows.
        • Live—Recommended for operations during working hours.
      • When—Select one of the following radio buttons to specify if the compliance must be carried out immediately or at a later date and time:
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Install on—Use the drop-down to select a primary partition or a secondary partition to install on.
      • Automatically reboot to complete the upgrade—Select this check box to reboot Aruba Central automatically after the build is downloaded on the device. On reboot, the new build is installed on the device.
      • Click Save button to save the firmware compliance with the above settings. To clear the compliance, turn off the toggle switch.
    4. Set Compliance for Gateways in Cluster Mode—To ensure firmware version compliance, complete the following parameters in the Manage Firmware Compliance page:
      • Groups—Select a specific group or multiple groups for which the compliance must be set. Select All Groups if you want to set compliance for all the groups.
      • Firmware Version—Select the firmware version number from the drop-down list to which the compliance is required to be set.
      • Upgrade Type—Select any one of the following upgrade type:
        • Standard—Recommended for operations during maintenance windows.
        • Live—Recommended for operations during working hours.
      • When—Select one of the following radio buttons to specify if the compliance must be carried out immediately or at a later date and time:
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Install on—Use the drop-down to select a primary partition or a secondary partition to install on.
      • Automatically reboot to complete the upgrade—Select this check box to reboot Aruba Central automatically after the build is downloaded on the device. On reboot, the new build is installed on the device.
      • Click Save button to save the firmware compliance with the above settings. To clear the compliance, turn off the toggle switch.
  5. Upgrade All—Allows you to simultaneously upgrade firmware for all devices. Click Upgrade All to view a list of supported firmware versions for each device.
    1. To Upgrade all Access Points—Click Upgrade All and complete the following parameters in the Upgrade Access Points Firmware page:
      • Sites—Select a specific site or multiple sites for which the upgrade must be set. You can also search for the site in the search filter.
      • Firmware Version—Select the firmware version number from the drop-down list to which the compliance is required to be set. Select None for none of the firmware versions.
      • Upgrade Type—This option is available only at the group and site context. Select any one of the following upgrade type:
        • Standard—Recommended for operations during maintenance windows.
        • Live—Recommended for operations during working hours.

        Make sure that there are no APs in unprovided group when initiating live upgrade for all devices.

      • When-—Select one of the following radio buttons to specify if the compliance must be carried out immediately or at a later date and time:
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Upgrade—Click this button to start the upgrade with the above settings.
      • Cancel—Click this button to cancel the upgrade.

        While upgrading a large number of APs, cancel operation may not work as intended, and continues to upgrade.

    2. To Upgrade all Switches—Click Upgrade All and complete the following parameters in the Upgrade Switch Firmware page:
      • Sites—Select a specific site or multiple sites for which the upgrade must be set. You can also search for the site in the search filter.
      • AOS-S Firmware Version—Select the AOS-S firmware version number from the drop-down list to which the compliance is required to be set.
      • CX Firmware Version—Select the CX switch firmware version number from the drop-down list to which the compliance is required to be set.
      • When—Select one of the following radio buttons to specify if the upgrade must be carried out immediately or at a later date and time:
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Install on—Use the drop-down to select a primary partition or a secondary partition to install on.

      • Automatically reboot to complete the upgrade—Select this check box to reboot Aruba Central automatically after the build is downloaded on the device. On reboot, the new build is installed on the device.
      • Upgrade—Click this button to start the upgrade with the above settings.

      • Schedule—Click this button to schedule the upgrade with the above settings.
      • Cancel—Click this button to cancel the upgrade.
    3. To Upgrade all Gateways in Standalone Mode—click Upgrade All and complete the following parameters in the Upgrade Gateway Firmware page:
      • Sites—Select a specific site or multiple sites for which the upgrade must be set. You can also search for the site in the search filter.
      • Firmware Version—Select the firmware version number from the drop-down list to which the compliance is required to be set.
      • When—Select one of the following radio buttons to specify if the upgrade must be carried out immediately or at a later date and time.
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Install on—Use the drop-down to select a primary partition or a secondary partition to install on.
      • Automatically reboot to complete the upgrade—Select this check box to reboot Aruba Central automatically after the build is downloaded on the device. On reboot, the new build is installed on the device.
      • Upgrade—Click this button to start the upgrade with the above settings.
      • Schedule—Click this button to schedule the upgrade with the above settings.
      • Cancel—Click this button to cancel the upgrade.
    4. To Upgrade all Gateways in Cluster Mode—click Upgrade All and complete the following parameters in the Upgrade Gateway Firmware page:
      • Firmware Version—Select the firmware version number from the drop-down list to which the compliance is required to be set.
      • Upgrade Type—Select any one of the following upgrade type:
        • Standard—Recommended for operations during maintenance windows.
        • Live—Recommended for operations during working hours.
      • When—Select one of the following radio buttons to specify if the upgrade must be carried out immediately or at a later date and time.
        • Now—Select this if you want the compliance to be carried out immediately.
        • Later Date—Select this if you want the compliance to be carried out in a specific time zone at the later date and time.
      • Install on—Use the drop-down to select a primary partition or a secondary partition to install on. This option gets disabled on live upgrade selection.
      • Automatically reboot to complete the upgrade—Select this check box to reboot Aruba Central automatically after the build is downloaded on the device. On reboot, the new build is installed on the device.
      • On live upgrade selection, auto reboot check box is selected and disabled by default.

      • Upgrade—Click this button to start the upgrade with the above settings.
      • Schedule—Click this button to schedule the upgrade with the above settings.
      • Cancel—Click this button to cancel the upgrade.
  6. Search Filter—Allows you to define a filter criterion for searching devices based on the following properties:
    • Common to all devices—Name, Firmware Version, Recommended Version and Upgrade Status of the device.
    • Specific to switches and gateways—MAC address and Model.
  7. Column Filter—Clicking the icon enables you to customize the table columns or set it to the default view.
  8. Continue—Enables you to continue with firmware upgrade.
  9. Cancel Upgrade—Cancels a scheduled or live upgrade.
  10. Cancel All—Cancels a scheduled or live upgrade for all devices.