The Client card in insights display the number of clients impacted. From the Client card, you can drill-down to the Top 50 Clients Impacted table. In this table, the OS column displays the client family and the operating system of the client. If Aruba Central is unable to classify the client, Unclassified is displayed.

The access point must be running Instant AP or a later version.

The following connectivity and roaming insights display the client family and client OS:

Gateway Configuration to Show Client Classification on Aruba Central

When the traffic from an Instant AP or a wired switch arrives at a port on the gateway, that port has to be untrusted. This ensures that the telemetry works wherever it is connected to a gateway.

This configuration works when all devices are connected on L2.


To configure the gateway to show client classification on Aruba Central:

  1. In the Aruba Central app, set the filter to a gateway.
  2. Under Manage, click Devices.
  3. Click Advanced Mode.
  4. Click the Interface tab.
  5. Click the Ports tab.
  6. Select a row from the Ports table.
  7. In the specific ports table:
    1. Unselect the Trust check box.
    2. Select a VLAN Virtual Local Area Network. In computer networking, a single Layer 2 network may be partitioned to create multiple distinct broadcast domains, which are mutually isolated so that packets can only pass between them through one or more routers; such a domain is referred to as a Virtual Local Area Network, Virtual LAN, or VLAN. from the VLAN drop-down list.
  8. Click Save Settings.
  9. Click the Security tab.
  10. Click the Applications tab.
  11. Expand Application Visibility.
  12. Select the Firewall visibility check box.
  13. Select the Deep packet inspection check box.
  14. Move the Web content classification (webcc) slider to the right.
  15. Click Save Settings.