Clients > Wireless Client > Overview

The Clients page displays the number of clients connected to the wireless and wired networks. By default, the Clients page displays a unified list of clients for the selected group, label, site or device. The wireless client overview page displays the client summary details, AI Insights, Location, and client sessions details for the selected client.

The wired client shows up in the All Clients page only if the client is connected to an Aruba 2540 Series, Aruba 2920 Series, Aruba 2930F Series, Aruba 2930M Series, Aruba 3810 Series, or Aruba 5400R Series switch.

The section includes the following topics:

Viewing Clients Connected to Wireless Networks

To view the details of a client connected to the wireless network, complete the following steps:

  1. In the Aruba Central app, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.

    The dashboard context for the selected filter is displayed.

  2. Under Manage, click Clients. The All Clients page is displayed.
  3. By default, the Clients table displays a unified list of clients.
  4. Click the client name to view the client details page. If there are many clients connected to the network, click Wireless to filter the clients connected to the wireless network.
  5. Enter the client name in the Client Name column and then click the client name.

    The contextual dashboard for the selected client is displayed and opens the Summary page by default.

  6. Click the required tab name to navigate and view the details.


The wireless client overview tab displays the wireless client summary, AI insights, location, sessions, and profile details for each client.

Wireless Client Health Bar

The client heath bar displays the client connection, device health, and transmission rate along with name of the device the client is connected to. For more information, see The Health Bar.

The Health bar displays the following information:

Table 1: Wireless Client Health Bar



Connection status icon

Displays the icons with the connection status of the client. Connection status is updated immediately on state change. The available statuses are:

  • Connecting—Displays a list of client connections that are in progress.
  • Connected—Displays a list of clients that are successfully connected to the network.
  • Failed—Displays a list of all failed client connections.
  • Offline—Displays a list of all offline clients.
  • Blocked—Displays a list of all blocked clients.

Device Health

Signal strength of the client device. The signal strength value is displayed in percentage:

  • 0-30—Poor
  • 31-70—Fair
  • >71—Good

Signal Quality

SNR Signal-to-Noise Ratio. SNR is used for comparing the level of a desired signal with the level of background noise. for the client as measured by the AP. The SNR value is displayed in decibels:

  • 0-20—Poor
  • 21-35—Fair
  • >35—Good

Tx | Rx Rate

Data transmission and reception rate.

Connected To

Name of the AP that broadcasts the SSID Service Set Identifier. SSID is a name given to a WLAN and is used by the client to access a WLAN network. to which the client is connected. Click the name of the AP to view the device details page.

Refresh icon

Restarts the Live Health Bar session. This icon appears only after 15 minutes of pinning the Health Bar to the Client Details page and it is called as the Live Health Bar because the data is updated every 5 seconds. For more information, see Client Live Monitoring.


The wireless Client Details page displays the information about the type of data path that the client uses, the network and connectivity, and basic client details such as IP address of the client, type of encryption, and so on. The client details page refreshes automatically to display real time data and graphs. To refresh the page manually, click the refresh icon.

The following table describes the information displayed in the sections:

Table 2: Wireless Client Details



Data Path

Displays the data path of the client in the network. Click the AP icon to view the AP details page.

The data path can be one of the following:

  • Client > SSID > AP
  • Client > SSID > AP > Switch
  • Client > SSID > AP > Switch > Gateway
  • Client > SSID > AP > Gateway
  • Client > SSID > AP > VPNC
  • Client > SSID > AP > Switch > VPNC


Displays the following information:


Displays the following information:


Displays the following information:


Displays the incoming and outgoing throughput traffic for the client during a specific time range. By default, the graph on the Throughput pane is plotted for a time range of 3 hours. To view the graph for a different time range, click the Time Range Filter link. You can choose to view the graph for a time period of 3 hours, 1 day, 1 week, 1 month, or 3 months.


Displays the health score and status of a wireless client. By default, the graph on the Health pane is plotted for a time range of 3 hours. To view the graph for a different time range, click the Time Range Filter link. You can choose to view the graph for a time period of 3 hours, 1 day, 1 week, 1 month, or 3 months. The graph is plotted against the client health and client score, where the client health is measured as Poor, Fair, or Good and the health score ranges between 0 to 100. The value is displayed in percentage:

  • 0-30—Poor
  • 31-70—Fair
  • >71—Good

Signal Quality

Displays the signal quality and the SNR for the wireless client as measured by the AP. The SNR value is displayed in decibels:

  • 0-20—Poor
  • 21-35—Fair
  • >35—Good

Retry Frames

Displays the percentage of Tx and Rx retries by a wireless client.

Tx/Rx Rate

Displays the data transmission and reception rate for the wireless client .

Roaming Experience

Displays the details of a roaming event and the latency of the client. When a wireless client roams between two APs, the destination AP creates an event. By default, the Roaming Events & Latency table displays data for the last 3 hours. To view the table for a different time range, click the Time Range Filter link. You can choose to view the data for a time period of 3 hours, 1 day, 1 week, 1 month, or 3 months. The Roaming Events & Latency displays two views, grid view and trend view. The grid view displays the following information:

The trend view displays a chart that shows the percentage of high latency roaming events, total roaming events, and the number of high latency roaming events at a particular instance based on the value selected in the Time Range Filter. Clicking the chart icon brings you back to the grid view.

AI Insights

The AI Insight tab displays information about client performance and connectivity issues such as, excessive 2.4 GHz Gigahertz. dwell and low SNR links. AI Insights are displayed for a selected time period based on the time selected in Time Range Filter. The user can select 3 hours, 1 week, 1 day, or 1 month to view the insight data. AI Insights are categorized in high, medium, and low priorities depending on the number of occurrences.

  • Red—High priority
  • Orange—Medium priority
  • Yellow—Low priority

Each insight report provides specific details on the occurrences of these events for ease in debugging. For more information, see The AI Insights Dashboard.

The clients AI Insights page displays the following insights:


The Location tab displays the current physical location of the client device on the floor map.


The client sessions page consists of the firewall Firewall is a network security system used for preventing unauthorized access to or from a private network. session details for the client connected to an AP or a Branch Gateway. The Sessions page displays information filtered by the IP address of the client. The Sessions Summary pane displays the device the client is connected to, total number of sessions, and the time stamp of when the page was last refreshed.

The Sessions table lists the details of each session. By default, the table displays the following columns: Application, Source IP, Destination IP, Source Port, Destination Port, Action, Flags, Packets, and State. Click the ellipsis icon to perform additional operations:

  • Autofit columns—Adjusts the column width of the table to fit the page evenly.
  • Reset to default—Resets the table view to the default columns.

If a filter icon appears next to the column header, click it and enter the filter criteria or select a filter criteria. The following table describes the information displayed in each session:

Table 3: Sessions Tab




Displays the list of applications.

Source IP

Displays the source IP address.

Destination IP

Displays the destination IP address.


Displays the communication protocol used.

Source Port

Displays the source port number.

Dest Port

Displays the destination port number.


Displays the application specific action.


Displays the active flags


Displays the number of packets.


Displays the connection state of the application. The state can either be Denied, Active, or Inactive.

Start Time

Displays the start time.

Receive Time

Displays the receive time.

WebCC Category

Displays the WebCC category.

WebCC Reputation

Displays the WebCC reputation.

WebCC Score

Displays the WebCC score.

Application Category

Displays the application category.

Client Sessions is supported only if the Instant AP is running ArubaInstant firmware version or later versions.

For details on the AP client sessions refer, Access Point > Clients > Clients. For details on the Branch Gateway client sessions refer, Gateway > Overview > Sessions.