Clients who Roamed Significantly Between APs

The Clients had significant number of Roaming between APs insight can be accessed from the Global, Site, Access Points, and Clients context. This insight provides reports on wireless clients that roam to the target APs more than normal from the home AP. This insight is categorized under connectivity since this helps to reduce the frequency of roaming clients in the customer network. It also helps network administrators to eliminate anonymous users and deploy additional access points in case the users get effected due to poor network performance. This insight displays the following information:

Time Series Graph

The time series graph displays the total number of roams and the percentage of excessive roams that occurred in the network during the selected time period. You can hover your mouse on each bar graph to see the exact number and percentage of roams.

Cards

The cards vary based on the context that you access the insight from. Click one of the cards to view further details:

Table 1: Cards Context

Cards

Context

Site

Global

Access Point

Global, Site, Client

Client

Global, Site, Device

Site

Lists the number of sites where the clients have experience excessive roams in the network. Click the arrow to view the pictorial graph of the Most Impacted sites. Click the number displayed on the Site card, to view a detailed description of the impacted sites:

  • Site—Name of the site impacted by the insight and link to the specific insight at the site context.
  • Impacted Clients (%)—Number and percentage of clients impacted with excessive roaming in each site.

Access Point

Lists the number and details of APs where the clients have experience excessive roams. Click the arrow to view the pictorial graph of the Most Impacted access points. Click the Access Point drop-down list, to view the following:

  • Model—Pictorial graph of excessive roams classified by AP models.
  • FW Version—Pictorial graph of excessive roams classified by AP firmware versions.

Click the number displayed on the Access Point card to view a detailed description of the impacted access points:

Client

Lists the MAC Address, name, host name, auth ID, and the number of clients that have experience high roaming latency. Click the arrow to view the pictorial graph of the Most Impacted clients. Click the number displayed on the Client card, to view a detailed description of the impacted clients:

  • Client Name—Name of the clients impacted by the insight and link to the specific insight at the client context.
  • Client MAC—MAC address of the client impacted by the insight and link to the specific insight at the client context.
  • Excessive Roams—Number of excessive roams for each client.
  • Delayed Roams—Number of delayed roams by the client.
  • Top AP—AP where the client roamed maximum as compared to other APs in the network.