AI Insights in Global Dashboard

In an environment of rapidly changing business and user expectations driven by an explosion of connectivity requirements from the edge to the cloud, a new approach to network management is required. Aruba AIOps (Artificial Intelligence for IT operations) is the next generation of AI Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. AI reduces trouble tickets by identifying the network entity that is facing problems through event correlation and root cause analysis.-powered solutions that integrates proven Artificial Intelligence solutions with recommended and automated action to provide both fast response to identified problems, along with proactive prediction and prevention.

The AI Insights dashboard displays a report of network events that could possibly affect the quality of the overall network performance. These are anomalies observed at the access point, connectivity, and client level for the selected time range. Each insight provides specific details on the occurrences of these events for easy debugging.

The insights are classified under the following categories:

To view connectivity data for all the Instant APs in the AI Insights dashboard, ensure that the NTP Network Time Protocol. NTP is a protocol for synchronizing the clocks of computers over a network. server is configured for the all devices and the time is synchronized correctly corresponding to the respective time zone. If the time stamp is not correct, the telemetry data received from the Instant APs will be dropped. Also, set the firewall Firewall is a network security system used for preventing unauthorized access to or from a private network. to allow traffic on port 123 to sync the time with NTP Server.

Viewing the AI Insights Dashboard

To launch the AI Insights dashboard, complete the following steps:

  1. In the Aruba Central app, set the filter to Global.The dashboard context for the selected filter is displayed.
  2. Under Manage, click Overview > AI Insights. The Insights table is displayed. AI Insights listed in the dashboard are sorted from high priority to low priority.
  3. Click the arrow against each insight to view the additional details.

Figure 1  Insight Details

Callout Number



Click this arrow to expand any specific insight to view further details.


Displays the insight severity, using the following colors:

Red—High priority

Orange—Medium priority

Yellow—Low priority

NOTE: The following five configuration recommendation insights are marked in blue color () in the severity column:

Access Point Transmit Power Values can be Optimized

Coverage Holes Identified

Gateways with Uncommon Health-Probe IPs

Improve RF Resiliency by Switching APs between Switches in the Stack

Outdoor Clients Impacting Wi-Fi Performance

NTP Server Unreachable


Short description of the insight.


Insight Summary displays the reason why the insight was generated along with recommendation. It also shows the number and percentage of failures that occurred against each failure reason. The reasons are classified into:

  • Static—These reasons rely on Aruba's domain expertise.
  • Dynamic—These reasons are generated based on error codes that is received from infrastructure devices.


Time Series graph is a graphical representation of the failure percentage or failure events that occurred for the selected time range. The entries in each time series bar can be customized to highlight a specific entry by clicking on it. Only one specific entry can be highlighted at a time.


Category of the insight. Insight category can be filtered by clicking the filter icon.


Short description of the impact.


Cards display additional information specific to each insight. Cards might vary for each insight based on the context the insight is accessed from.

For more information, see Cards.

All AI Insights generated are listed in the Global > AI Insights dashboard. Alternatively, AI Insights for a specific site, device, or client can be viewed by selecting the respective context. For more information on available insights and the context, see Insights Context.

AI Insights are displayed for a selected time period based on the time selected in the Time Range Filter (). You can select one of the following: 3 Hours, 1 Day, 1 Week, or 1 Month.

Figure 2  AI Insights Dashboard