Configuring Alerts at the Tenant Account Level

To configure alerts at the tenant account level, complete the following steps:

1. Navigate to the tenant account. See Navigating to the Tenant Account.
2. In the WebUI, set the filter to a group or a device.
3. To configure alerts, click the settings icon under Analyze > Alerts & Events. By default, the Alerts & Events > User category is displayed.
4. Use the tabs to navigate between the alert categories. Select an alert and click + to enable the alert with default settings. To configure alert parameters, click on the alert tile (anywhere within the rectangular box) and do the following:
   1. Severity—Set the severity. The available options are Critical, Major, Minor, and Warning. By default, the following alerts are enabled and the severity is Major:
      • Virtual Controller Disconnected
      • Rogue AP Detected
      • New User Account Added
      • Switch Detected
      • Switch Disconnected

      For a few alerts, you can configure threshold value for one or more alert severities. To set the threshold value, select the alert and in the exceeds text box, enter the value. The alert is triggered when one of the threshold values exceed the duration.

   2. Duration—Enter the duration in minutes.
   3. Device Filter Options—(Optional) You can restrict the scope of an alert by setting one or more of the following parameters:
      • Group—Select a group to limit the alert to a specific group.
      • Label—Select a label to limit the alert to a specific label.
      • Device—Select a device to limit the alert to a specific device.
      • Sites—Select a site to limit the alert to a specific site.
   4. Notification Options
      • Email—Select the Email check box and enter an email address to receive notifications when an alert is generated. You can enter multiple email addresses, separate each value with a comma.
      • Streaming—Select the Streaming check box to receive the streaming notifications when an alert is generated.
      • Webhook—Select the Webhook check box and select the Webhook from the drop-down list. For more information, see Webhooks.
      • Syslog—Select the Syslog check box to receive the syslog notifications when an alert is generated.
   5. Click Save.
   6. Add Rule—(Optional) For a few alerts, the Add Rule option appears. For such alerts, you can add additional rule(s). The rule summaries appear at the top of the page.