Device Preprovisioning in an MSP Account

For an MSP account, the tenant creation and device on-boarding procedures like creating and provisioning tenant accounts, adding devices, and assigning licenses, which were earlier available on the Account Home page of Aruba Central are now available on the HPE GreenLake platform. For more information about HPE GreenLake, see the HPE GreenLake User Guide.

Viewing Devices List

The devices provisioned in an MSP account are listed in the Organization > Network Structure > Device Preprovisioning pane.

To view the Device Preprovisioning page, complete the following steps:

  1. In the Aruba Central app, set the filter to Global.
  2. Under Maintain, click Organization.

    By default, the Network Structure tab is displayed.

  3. Click the Device Preprovisioning tile.

    The Device List table is displayed.

  4. In the Select Customer drop-down, select a tenant account to see the Device List table with the list of devices available for the tenant.

    The Device List table will not appear unless you select a tenant in the Select Customer drop-down.

    The Device List table lists the total number of devices; and the number of access points, switches, and gateways in the inventory for the selected customer account.

    In the Serial Number column, you must enter the serial number in full for filtering the device data. Entering a partial serial number does not show any search results in the table.

The following animation shows you how to view device list in the Device Preprovisioning page.

The following table describes the columns in the Device List table.

Table 1: Device Details

Parameter

Description

Serial Number

Serial number of the device.

MAC Address

MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address of the device.

Device Type

Type of device. For example Instant AP, switch, or gateway.

Model

Hardware model of the device.

Part Number

Part number of the device.

IP Address

IP address of the device.

Name

Name of the device.

Group

Group assigned to the device.

Assigning Devices to Groups

To assign factory default devices to a group, complete the following steps in the Device Preprovisioning page:

The following procedure is only for assigning groups to the devices that are not connected. The group management actions like moving devices between groups, or moving devices from unprovisioned group to other groups is done on the Groups page. For more information, see Groups in the MSP Mode.

  1. In the Aruba Central app, set the filter to Global.
  2. Under Maintain, click Organization.

    By default, the Network Structure tab is displayed.

  3. Click the Device Preprovisioning tile.

    The Device List table is displayed.

  4. In the Select Customer drop-down, select a tenant account for which you want to see the device list.
  5. Select the device(s) which you want to move to a selected group.

    If the selected device is already connected to Aruba Central, the Move devices option will not be available for the device.

  6. Click the Move devices icon.

    The Assign Group page is displayed.

  7. Select the Destination Group from the drop-down list.

    You can assign only particular device types for which the group is created. For example, if a group is created for Access Points only, then only Access Points can be assigned to that group. You cannot assign other device types to it.

  8. Click Assign.

    The selected device(s) are moved to the destination group. These devices will adopt the destination group configuration.

    For every device preprovisioning operation, a warning pop-up is displayed to check the audit trail log for the status. If you are assigning the devices in bulk, ensure to check the audit trail to confirm if the all devices are successfully assigned and reason for the rejected devices.

The following animation shows you how to assign factory default devices to groups in the Device Preprovisioning page.