About Provisioning Tenant or Customer Accounts

After adding a device in the MSP mode, the device must be mapped to a tenant account for device management and monitoring operations.

With MSP Managed Service Provider. The Managed Service Provider (MSP) mode is a multi-tenant operational mode that Aruba Central accounts can be converted into, provided these accounts have subscribed to the Aruba Central app. mode enabled, the MSP administrator manages the creation and deletion of tenant accounts in the HPE GreenLake portal. After a tenant account is created, the MSP administrator can add tenant users to the account. To create a tenant user, the MSP administrator must provide a valid email address for the user. A verification email is sent to this email address. Tenant users have access to their individual tenant account only. Tenant users do not have access to other tenant accounts managed by the MSP.

The group associated to the tenant account in the MSP mode shows up as the default group for tenant account users. In the MSP mode, all configuration changes made to the group associated to the tenant account are applied to the default group on the tenant account.

The following topics are discussed in this section:

• Flowchart for Tenant Account Mapping in MSP
• Creating a Tenant Account and Mapping to an MSP Group
• Viewing Tenant Account Details
• Editing a Tenant Account
• Deleting a Tenant Account