Adding a Visitor

To add a visitor, complete the following steps:

  1. From the MSP view, drill down to a customer account.
  2. In the WebUI, navigate to Manage > Guests > Visitors.

    The Guest Access > Visitors page is displayed.

  3. Click the Account tab, and then click Add Visitor.

    The Add Visitor pane is displayed.

  4. Configure the parameters described in the following table.

    Table 1: Adding Visitors

    Data Pane Content

    Description

    Name

    Enter a unique name to identify the visitor.

    Company

    Enter the company name of the visitor.

    Email

    Enter the email ID of the visitor.

    Phone

    Enter the phone number of the visitor.

    Password

    Click Generate. The automatically generated password is displayed in the PASSWORD text box.

    Select Send Access Code to send the access code by email or SMS Short Message Service. SMS refers to short text messages (up to 140 characters) sent and received through mobile phones..

    Valid Till

    Specify the duration for the visitor account to expire in Day(S): Hour(s): Minute(s) format.

    To allow users to access the network for an unlimited period, select Unlimited.

    Enable

    Select this check box to activate the user account.

  5. Click Save.
  6. Click Save and Print to print the details of the visitor.

To view the guest or visitor sessions, complete the following steps:

  1. From the MSP view, drill down to a customer account.
  2. In the WebUI, navigate to Manage > Guests > Visitors.

    The Guest Access > Visitors page is displayed.

  3. From the Show visitors for network drop-down list, select a network.

    The following table displays the session details of the visitor.

    Table 2: Visitor Sessions Pane

    Data Pane Content

    Description

    Visitors

    Displays the name of the visitor.

    Login Type

    Displays the login type of the client (Anonymous, Username/Password, Self-Registration, Facebook Wi-Fi).

    Browser

    Displays the type of browser that the client is connected.

    MAC Address

    Displays the MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network.  address of the connected client device.

    Device Type

    Displays the type of the device.

    OS Name

    Displays the OS on the client device.

    Login Time

    Displays the login time of the client.

    Session Time (Secs)

    Displays the duration for which the client is connected.

    When you navigate to the Sessions Tab, the Visitors column has a filter which is case sensitive.

    The following table displays the account details of a visitor.

    Table 3: Visitor Accounts Pane

    Data Pane Content

    Description

    Name

    Displays the name of the visitor.

    Email

    Displays the email ID of the visitor.

    Phone

    Displays the contact number of the visitor.

    Company

    Displays the company name of the visitor.

    Status

    Indicates if the user account is in an active or inactive state.

    Creation

    Displays the date and time on which the visitor account is created.

    Expiration

    Displays the date and time on which the visitor account expired.

    Actions

    Allows you to edit a specific visitor account.

    You can filter the visitors displayed in the Account List by visitor status. Select Active, Inactive, or Show All from the drop-down list.