Configuring Visitor Accounts

The Visitors pane displays information on the session and account details of the visitors who access the splash page. It helps you monitor the guest sessions.

The MSP does not support creating or modifying guest visitor accounts. To configure visitors for WLAN Wireless Local Area Network. WLAN is a 802.11 standards-based LAN that the users access through a wireless connection. networks and view visitor connection details, the administrators must drill down to the customer account and access it.

Adding a visitor

To add a new visitor, complete the following steps:

1. From the MSP view, drill down to a customer account.
2. In the Aruba Central app, navigate to Manage > Guests > Visitors.

   The Guest Access > Visitors page is displayed.

3. Click on the Account tab, and then click Add Visitor.

   The Add Visitor pane is displayed.

4. Configure the parameters described in the following table:

   Table 1: Adding Visitors

   Data Pane Content	Description
   Name	Enter a unique name to identify the visitor.
   Company	Enter the company name of the visitor.
   Email	Enter the email ID of the visitor.
   Phone	Enter the phone number of the visitor.
   Password	Click Generate. The automatically generated password is displayed in the PASSWORD text box. Select Send Access Code to send the access code by email or SMS Short Message Service. SMS refers to short text messages (up to 140 characters) sent and received through mobile phones..
   Valid Till	Specify the duration for the visitor account to expire in Day(S): Hour(s): Minute(s) format. To allow users to access the network for unlimited period of time, select Unlimited.
   Enable	Select this check box to activate the user account.

5. Click Save.
6. Click Save and Print to print the details of the visitor.

To view the guest or visitor sessions, complete the following steps:

1. From the MSP view, drill down to a customer account.
2. In the Aruba Central app, navigate to Manage > Guests > Visitors.

   The Guest Access > Visitors page is displayed.

3. From the Show visitors for network drop-down list, select a network.

   The following table displays the session details of the visitor:

   Table 2: Visitor Sessions Pane

   Data Pane Content	Description
   Visitors	Displays the name of the visitor.
   Login Type	Displays the login type of the client (Anonymous, Username/Password, Self-Registration, Facebook Wi-Fi).
   Browser	Displays the type of browser that the client is connected.
   MAC Address	Displays the MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network.  address of the connected client device.
   Device Type	Displays the type of the device.
   OS Name	Displays the OS on the client device.
   Login Time	Displays the login time of the client.
   Session Time (Secs)	Displays the duration for which the client is connected.

   The following table displays the account details of a visitor:

   Table 3: Visitor Accounts Pane

   Data Pane Content	Description
   Name	Displays the name of the visitor.
   Email	Displays the email ID of the visitor.
   Phone	Displays the contact number of the visitor.
   Company	Displays the company name of the visitor.
   Status	Indicates if the user account is in active or inactive state.
   Creation	Displays the date and time on which the visitor account is created.
   Expiration	Displays the date and time on which the visitor account expired.
   Actions	Allows you to edit a specific visitor account.

   You can filter the visitors displayed in the Account List by visitor status. Select Active, Inactive, or Show All from the drop-down list.

Deleting Visitors

To delete one or more visitors, perform the following steps:

1. Select the visitor or visitors you want to delete using the Multiselect box option.
2. Click Delete. The selected visitors get deleted.

Downloading Visitor Account Details

To download the visitor account details, click the Download option available in the Accounts tab.