Troubleshooting Network Issues

Network check aims to identify, diagnose, and debug issues detected in an Aruba Central-managed network. The Network Check tab on the Tools page captures the troubleshooting utilities that are used to test a network entity and collect results based on your selection.

To perform a diagnostic check on the Aruba Central-managed network, complete the following procedure:

  1. In the Aruba Central app, select one of the following options:
    • To select a group, label, site, or all devices in the filter, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.

      The dashboard context for the selected filter is displayed.

    • To select a device in the filter:
      1. Set the filter to Global.
      2. Under Manage, click Devices, and then click Access Points, Switches, or Gateways.

        A list of devices is displayed in the List view.

      3. Click a device listed under Device Name.

        The dashboard context for the device is displayed.

  2. Under Analyze > Tools, click the Network Check tab.

    The Network Check page is displayed.

  3. Select a device. You can run diagnostic checks on the following types of devices managed by Aruba Central:

Table 1 lists the tests available for each device type:

Table 1: Tests and Devices

Test

Access Point Switch

Gateway

Ping Test

Available

Available

Available

Ping Sweep Test

Not Available

Not Available

Available

Traceroute

Available

Available

Available

HTTP Test

Available

Not Available

Available

HTTPS Test

Available

Not Available

Available

TCP Test

Available

Not Available

Not Available

Speed Test (iPerf)

Available

Not Available

Available

NSLOOKUP

Available

Not Available

Not Available

Diagnostics

Not Available

Not Available

Available

Devices that are already running commands shall not execute newly added commands.