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Microsoft Office 365

Configuration > Cloud Services > Microsoft Office 365

Ensure your overlays have the following options configured to preserve the Works with Office 365 default applications. The table below indicates the default overlays, applications, and preferred policy order configured on the Business Intent Overlays tab within Orchestrator. The overlay name indicated in the table below is the default that ships with Orchestrator. This can be modified with user configuration.

NOTE: Skype for Business, SharePoint Online, and Office 365 Exchange must break out locally.

OverlayApplicationPreferred Policy Order (Breakout Traffic to Internet & Cloud Services)What It Matches
Real-TimeSkype for BusinessimgMicrosoft Office 365 Optimize and Allow categories for the respective applications
CriticalAppsSharePoint Online, Office 365 ExchangeimgMicrosoft Office 365 Optimize and Allow categories for the respective applications
DefaultFor everythingAny policy order except “Drop”Matches Microsoft Office 365 Default categories

Office365 Common applications

NOTE: Do not specify other individual Office applications in this group or overlay.

For more information about Works with Office 365 applications, go to and search for the Office 365 blog.

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