Health Map

Monitoring > Summary > Health Map

The Health Map provides a high-level view of your network’s health, based on real-time measurements of network conditions between appliances.

• View filters are available for alarms, packet loss, latency, jitter, MOS (mean opinion score), and Business Intent Overlay.

• The health map can be sorted by weekly, daily, hourly health, or tree (by group, and then alphabetical by hostname).

• Each block represents one hour and uses color coding to display the most severe event among the selected filters. Color codes correspond to alarm severity and thresholds.

  • Green – Normal operation.

  • Red – Critical. Steps must be taken immediately in order to restore the affected service.

  • Orange – Major. Steps must be taken as soon as possible because the affected service has degraded drastically.

  • Yellow – Minor. A problem that does not yet affect service, but could if the problem is not corrected.

  • Aqua – Warning. A potential problem that could affect service.

  • Grey – No data available.

• Thresholds can be configured by clicking on the gear icon .

  

• Clicking a color block displays a pop-up with specifics about that event, what value triggered it, and any additional threshold breach for that appliance during the same hour.

  

• While filter and sort order customizations persist for each user account, threshold settings apply globally.

• Threshold settings are not retroactive. Setting new thresholds does not redisplay historical data based on newly edited values.

• Deleting an appliance deletes its data.

• If you are using overlays, note the following:

  • You can view each overlay’s health individually.

  • If you remove an individual overlay, its data is not recoverable. However, its historical data remains included in All Overlays.